1. Controller
The controller responsible for the processing of personal data on this website is:
ZMN Ausbau & Renovierung
Yasin Hamamcioglu
Ehrlicherstraße 4
31135 Hildesheim
Email: info@zmn-ausbautechnik.de
2. Collection and Processing of Personal Data
We collect and process personal data exclusively within the framework of the legal provisions (GDPR, BDSG).
a) When visiting the website:
When you access our website, your browser automatically transmits the following data to our web server:
- IP address
- Date and time of access
- Browser type and version
- Operating system
- Referrer URL
This data is used exclusively for the technical provision and security of the website. It is not merged with other data sources.
b) Contact via email or form:
If you contact us by email or via a contact form, we store your details (name, email address, message) to process the request.
Legal basis: Art. 6(1)(b) GDPR (pre-contractual measures or performance of a contract).
3. Data Transfer
Data transfers take place for the purposes described in this policy on the legal basis stated for the respective processing. Details about the chat assistant and AI service provider are given in section 11. Examples of other legal bases include:
- You have given your express consent (Art. 6(1)(a) GDPR)
- the transfer is necessary for the performance of a contract (Art. 6(1)(b) GDPR)
- there is a legal obligation (Art. 6(1)(c) GDPR)
4. Storage Duration
Personal data is only stored for as long as is necessary for the respective purpose or as long as legal retention periods exist.
5. Your Rights
You have the right at any time to:
- Information about your stored data (Art. 15 GDPR)
- Rectification of incorrect data (Art. 16 GDPR)
- Erasure of your data (Art. 17 GDPR)
- Restriction of processing (Art. 18 GDPR)
- Data portability (Art. 20 GDPR)
- Object to data processing (Art. 21 GDPR)
To do so, please contact: info@zmn-ausbautechnik.de
6. Right to Lodge a Complaint with a Supervisory Authority
You have the right to lodge a complaint with a data protection supervisory authority about the processing of your personal data. The responsible authority is, for example:
The State Commissioner for Data Protection of Lower Saxony
Prinzenstraße 5
30159 Hanover
www.lfd.niedersachsen.de
7. SSL Encryption
Our website uses SSL encryption for the secure transmission of data. You can recognize an encrypted connection by the "https://" in the address bar.
8. Local Storage & Cookies
We do not use tracking, analytics or advertising cookies. In your browser (local/session storage) we only store technically necessary settings: selected language, light/dark mode and whether the privacy notice was confirmed or the emergency banner was closed. Legal basis: § 25 (2) no. 2 TDDDG. You can delete this data at any time in your browser settings.
9. Contact Form, Preferred Date & File Upload
When you send an enquiry via the form, we process your details (name, email, optionally phone, preferred date, message, selected service and any photos/documents you choose to upload) solely to handle your enquiry and prepare a quote. Images are resized in your browser before upload. Legal basis: Art. 6(1)(b) GDPR. Data is deleted once it is no longer required and no statutory retention obligations apply.
10. Newsletter
For the newsletter we process your email address based on your consent (Art. 6(1)(a) GDPR) using a double opt-in procedure. You can withdraw your consent at any time with effect for the future – via the unsubscribe link in every email or by writing to info@zmn-ausbautechnik.de.
11. ZMN Assistant (Chat)
If you use the chat assistant, your question together with language and topic is sent to our server and forwarded from there to an AI service provider (OpenAI) to generate an answer. This may involve a transfer to the USA, for which appropriate safeguards apply (EU-US Data Privacy Framework or EU standard contractual clauses). Please do not enter sensitive personal data in the chat. Legal basis: Art. 6(1)(f) GDPR (legitimate interest in answering customer questions quickly). If the service is unavailable, the website answers questions locally from our FAQ.
12. Embedded Content & Links
Our website does not load fonts, scripts or maps from third parties. The video is delivered from our own server. Links to Instagram, TikTok, YouTube, WhatsApp, Google and Facebook are plain links – data is only transmitted to the respective provider when you click them.